About us
About us
Our Story
"We started Hostly24 because short-term rental ownership had become a second job nobody asked for. The tech was great. The service was not. So we built both."
At the beginning of our journey with short-term rentals, we looked at the landscape and saw two extremes. On one side, bare-bones co-hosts who'd list a property on Airbnb and disappear. On the other hand, traditional property managers charging five-figure setup fees and locking owners into rigid two-year agreements.
In 2025, after we experienced the short-term rental problem firsthand, Hostly24 was founded. There was no middle, no operator who did everything with aligned economics: full distribution, fair pricing, 24/7 guest support, cleaning, maintenance, compliance. So we built one.
Today Hostly24 manages properties for owners across Europe, America, and Africa. Our support team answers guest messages in under eight minutes, any time of day. And we still charge zero upfront — we earn when you earn, or we don't earn at all.
We're not trying to build the biggest rental management company. We're trying to build the one owners actually recommend to their friends.
Our four operating principles
Aligned economics
We take performance-based fees. If your property doesn't earn, we don't. It's not generous — it's the only honest way to price this.
Real humans, 24/7
Guest support is not a bot flow. It's people who know your property, know the city, and answer fast at 3 am so the review stays five stars.
Transparent reporting
Monthly statements owners can actually read. Every booking, every expense, every fee. No quarterly PDF that takes a spreadsheet to decode.
Local crews, global standards
Cleaners who know the property. Handymen vetted in-market. Same quality bar in Lisbon as in Los Angeles — no franchise roulette.
Your property experts
Meet the team
Dedicated professionals driving our success
Camille Pieume
Managing Director
Founder and principal broker, Camille leads the agency with energy and vision. He stays closely involved in property sales, marketing, and client service to deliver outstanding results.
Sarah Stark
Head of Sales
Sarah brings years of experience in residential sales and lettings. As our Commercial Director, she has helped shape the agency’s growth and is known for her sharp market insight and client-first approach.
Cedric Turner
Head of operations
Cedric is one of the most trusted names in our office, combining strong negotiation skills with a genuine passion for helping clients move forward. He supports buyers, sellers and landlords across the local market.
Iris Reed
Finance Director
With extensive market knowledge, Iris helps us read the numbers clearly and improve every result. She is focused on growth and brings sharp commercial insight to move the agency forward.